24 hour System Support
A full range of support on all products. Planned implementation and training is tailored to each client's own requirements. This is designed to ensure that you receive the best possible support to suit your own needs. We regularly monitor support performance to ensure that our clients are receiving a high level of support.
The support team are dedicated to ensuring your system is always running smoothly and efficiently. A technical support package will include the following:
- Pro-Active - predictive 24 hour system monitoring
- Exclusive discounts on any upgrades
- Unlimited technical support and advice from 0830
- 1830 (Monday - Friday)
- Out of hours support for urgent issues. A member of our team can be contacted via a dedicated support phone, 24 hours a day, 7 days a week
- Valuable information, tips and techniques to help you make the most of the software
What do I do now?
If you are interested in receiving support from Infocentre, please Contact us today and we will get back to you.